Shipping & Delivery Policy
Last Updated: October 19, 2026
EdgeCipher, operated by EdgeCipher Technologies Pvt Ltd, is an online software service. We do not sell or ship any physical goods.
1. How you receive what you buy
- Everything is delivered online to your EdgeCipher account at www.edgecipher.in.
- Plans and AI Credits are added automatically as soon as our payment partner verifies your payment, usually within a few minutes.
- A confirmation and invoice are available in your account under Billing.
- No shipping charges apply, and delivery is the same in every location.
2. Service period
A plan is active from the moment the payment is verified until the end of the period shown at checkout (for example one month). Credit top-ups are available immediately and remain valid for the period shown at purchase.
3. If something does not arrive
If your plan or credits do not appear within 30 minutes of a successful payment, email support@edgecipher.in with your registered email and payment ID. We will add them or, if we cannot, refund you under our Cancellation & Refund Policy.
4. Contact
EdgeCipher Technologies Pvt Ltd, Pune, India · support@edgecipher.in · Contact page